FAQ

Yes we offer round trip service as well as morning only or afternoon only service. Call us at 704-997-8816 and press 2, or you can email us at [email protected].

Yes we do. Please call the office at 704-997-8816 and press 2 for more information, or you can email us at RideOlympic.com.

For safety, we don’t share stop times or locations over chat. Please call our dispatch office directly at 704-997-8816 and press 1.

For the latest updates on school closures please refer to WCNC.com or WBTV.com for a complete list of school closures. Each individual school also publishes school closures on their website, or communicates to all parents via email message. You can also call our dispatch directly at 704-997-8816 and press 1.

No, unfortunately in 2025, Ridgeview Charter School closed its operation.

We provide service for many local area charter schools. Please call the office at 704-997-8816 and press 2 for more information.

Each school is priced differently, so it’s best to contact us for detailed information. 704-997-8816 and press 2 for more information.

Please contact our dispatch at 704-997-8816 and press 1 or 2. Please include the bus number, route, school and date. We will check with the driver to help you locate your student’s phone.

We were founded in August 2011. We are 100% female owned and operated. For more information, you can visit our website at RideOlympic.com.

For safety, we don’t share stop times or locations over chat. Please contact our dispatch directly at 704-997-8816 and press 1. You can also download the parent facing bus app, Here Comes the Bus to track your student’s bus. We can help you set up your account by calling the office and pressing 3 for Here Comes the Bus help.

We’d be happy to help with setting up the parent facing bus app. Please call the office 704-997-8816 and press 3 for assistance.

We provide service for many local area charter schools. Please call the office at 704-997-8816 and press 2 for more information.

We currently have 40 buses in our fleet.

We provide school specific transportation services for various needs. Please call the office at 704-997-8816 and press 2 for additional information

We employ bus monitors as needed on our buses. Each school is permitted to request that monitors are provided however, not all schools require the use of monitors.

We are always looking to add to our team of professional drivers, monitors and office staff. Click on the link provided to fill out an application for consideration. https://rideolympic.com/driver-employment-application/

For safety, we don’t share stop times or locations over chat. Please call dispatch directly at 704-997-8816 and press 1 OR you can download the parent facing bus app Here Comes the Bus and set up an account. This is the best way to track your student’s bus and get real time information.

We follow each school’s decision on closures and delays. For the latest updates, please check WCNC.com, WBTV.com or the school’s website for an up to date school closure/delay list. Additionally, you can reach out for dispatch at 704-997-8816 and press 1. Finally, if your school has announced a two hour delay, our buses will be at their regularly scheduled stops two hours past the normal time.

For safety reasons, we cannot share stop times or locations. Please check our parent facing bus app Here Comes the Bus for bus/student tracking information. If you need help downloading this app or setting up your account, please call 704-997-8816 and press 3 for assistance.

We are sorry about the missed pick up. We can check our bus GPS data and review with the driver to insure they are stopping at all authorized stops within the time period permitted. Please call 704-997-8816 and press 2 to discuss further.

We have cameras on approximately 65% of the current fleet with the expectation that 100% of the buses will have video by end of 2026. Each school we provide service for has different service requests and we tailor our services to their individual needs.

We follow our respective school’s guidelines established for technology use on the buses. If technology is permitted, it must be low or no volume, or headphones must be used. We also do not permit technology to be shared with other students. If the school does not permit technology use on the bus, then the students are not permitted to utilize cell phones or tablets while on the bus. We do not accept any responsibility or liability with regard to student’s technology devices.

No, our buses are not equipped with Wifi capability.

It is against company policy for any Olympic driver to possess any student or parent contact information. It is also against company policy for any driver to communicate with any parent or student during or outside of employment hours. This policy is in place to protect the driver, the student and the parent’s safety.